Make SMF Work
Seamlessly
with Your Factory Systems
SMF already runs alongside ERP, MES, WMS, placement machines, and AGV fleets in 500+ factories. Tell us what you need to connect — we’ll map out the path and get it done.
Integration isn’t plug-and-play — it’s engineering work shaped by your specific environment. Every factory has different data models, system stacks, and business goals. We start by understanding what you have today, then figure out the fastest path to a solution that actually works.
Why Integrate
Get SMF and your existing systems talking in real time — syncing material flow, work orders, and status updates across the shop floor. No more information silos. Data moves with production, closing the loop between planning, execution, and reporting.
What Data Moves
Work orders, BOMs, and material master data flow downstream. Inventory levels and unique IDs (UIDs) report back in real time. Delivery requests and feeder instructions fire automatically. Consumption and traceability data feed back without manual entry. Every handoff is tracked end to end.
How We Work
Business outcomes first: we align on goals and boundaries with you before touching a single API. Then we define interfaces, map fields, and build a test plan. Clear scope keeps timelines honest. Every step is documented so the integration fits your reality — not a generic template.
Curious how your stack fits with SMF? Share your ERP / MES setup and the data you need flowing — our engineers will give you an honest assessment and a concrete next step.
Systems We Connect To
Every factory’s digital landscape looks different. SMF connects to business systems, shop-floor equipment, and third-party platforms — with production-proven deployments in every major category.
ERP Systems
Pull in work orders, BOMs, and material master data. Push back inventory levels and consumption records. Field mapping is where most of the effort goes in this type of integration.
MES / Manufacturing Execution
Feeder requests, process execution, traceability — once this link is live, manual data entry virtually disappears. MES interface quality varies, so we validate thoroughly during the review phase.
WMS / Warehouse Management
When SMF and a WMS both touch inventory, the first question is: which system owns the master data? That needs an internal decision before the technical work begins.
SMT Pick & Place Machines
Changeover alerts, feeder verification, real-time equipment status — major brands have dedicated interfaces that are field-proven, not just on paper.
AGV / AMR Logistics Automation
SMF retrieval commands convert straight into transport jobs, cutting out manual hand-offs. Dispatch API openness varies by AGV vendor, so we confirm early.
Custom / In-House Systems
Got docs? We’ll review them straight away. Docs incomplete? We’ll work through it with you. No interface spec at all? We start by figuring out if one can be created — there’s no shortcut here.
Multiple Approaches — We’ll Find the Right Fit
SMF supports several integration methods. The right choice depends on your system’s API readiness, IT policies, and project priorities. More complex isn’t better — better fit is better.
API Integration
Ideal when your IT stack is mature, API docs exist, and you have testing resources available. Delivers real-time data flow with clear business logic — the go-to for long-term production stability.
File Exchange / Data-Layer Integration
The pragmatic choice for legacy systems, limited API readiness, or phased rollouts. Get the business logic running first, then upgrade to real-time APIs when you’re ready.
Not sure which method fits? Tell us what you’re working with — our engineers will recommend the most practical path and explain why.
How a Project Runs
Five phases. Each has a clear goal and a defined deliverable. No surprises at testing time, no last-minute scrambles before go-live.
Scope & Priorities
Pin down which processes to connect, how data should flow, and what to tackle first
Interface Review
Audit your system’s APIs — format, auth, capability, and who owns what
Field Mapping
Align data structures on both sides — define field-level mappings and business rules
Integration Testing
Validate requests, write-backs, error handling, and full process flow in a staging environment
Go-Live & Handover
Deploy to production, validate on-site, fine-tune — then hand over a system that’s stable and maintainable
Supported Protocols
The major ones are all here. Don’t see yours? That doesn’t mean we can’t support it — just ask.
Web & API
Industrial Communication
Data Exchange
Equipment-Specific Interfaces
What Neotel Owns, What You Provide
We drive the technical implementation end to end. You bring the business context — system access, requirements, and internal coordination. Clear ownership on both sides keeps projects on track and avoids the “who was supposed to do that?” problem.
We Take Care Of
What We Need From You
Frequently Asked Questions
Integration is custom engineering, not a product off the shelf. Wherever you are in the process, we’re happy to talk it through.
No — integration is a separate engineering effort, scoped to your specific environment. Every company’s data model, auth setup, and workflows are different, so a one-size-fits-all connector doesn’t exist. That’s actually why Neotel integrations hold up in production — they’re built for your stack, not a generic template.
Most of the time, we can still make it work. Systems that look “impossible to connect” often turn out to be reachable through database access, file exports, or getting the original vendor involved. We’ve cracked harder cases than you’d expect — don’t rule it out before we take a look.
Major version upgrades can change interfaces — that’s the reality of system integration. We design for it: our connectors lean on stable, low-level structures rather than surface APIs that shift between releases. And our maintenance agreements spell out exactly what’s covered, so there are no gray areas.
Start with Understanding.
You don’t need perfect documentation or all the answers. Just tell us which ERP or MES you run and what data you want connected — our engineers will tell you what’s feasible and what to prepare.
