Access technical support, documentation, and resources for smart material management solutions. Register for an account to get started with knowledge base, ticket submission, and software updates.
Create your account or access existing resources to get the help you need
Create a new account to access the full support platform including knowledge base, ticket system, software downloads, and training resources.
Register AccountAlready have an account? Log in to access your support dashboard, browse the knowledge base, download resources, and manage your tickets.
Log InForgot your password? Reset it quickly and securely to regain access to your support account and all associated resources.
Reset PasswordEverything you need to get the most from your Neotel Technology products
Product manuals, technical documentation, and FAQs covering all Neotel product families including NEO SCAN, SMD BOX, NEO LIGHT, and NEO COUNTER.
Submit a ticket for professional engineer assistance. Our support team provides expert troubleshooting and guidance for all product issues.
Access the latest software updates, patches, and firmware for your Neotel equipment. Stay current with the newest features and improvements.
Online training courses designed to build product operation skills. Learn best practices for setup, operation, and maintenance of your equipment.
Three simple steps to access the full Neotel support ecosystem
Fill out the registration form with your company details and create your account credentials.
Use your credentials to access the support platform and explore available resources.
Browse the knowledge base, download software and resources, or submit a support ticket.
Get our comprehensive technical white paper covering smart material management best practices, ROI analysis, and implementation guides for SMT manufacturing.