Neotel Technology
SMF · System Integration

Make SMF Work
Seamlessly
with Your Factory Systems

SMF already runs alongside ERP, MES, WMS, placement machines, and AGV fleets in 500+ factories. Tell us what you need to connect — we’ll map out the path and get it done.

ERP / MES / WMS Pick & Place Machines AGV / AMR Custom Systems
500+
Global Deployments
REST / MQTT / OPC
Full Protocol Coverage
8
Software Architecture Layers
i

Integration isn’t plug-and-play — it’s engineering work shaped by your specific environment. Every factory has different data models, system stacks, and business goals. We start by understanding what you have today, then figure out the fastest path to a solution that actually works.

Why Integrate

Get SMF and your existing systems talking in real time — syncing material flow, work orders, and status updates across the shop floor. No more information silos. Data moves with production, closing the loop between planning, execution, and reporting.

What Data Moves

Work orders, BOMs, and material master data flow downstream. Inventory levels and unique IDs (UIDs) report back in real time. Delivery requests and feeder instructions fire automatically. Consumption and traceability data feed back without manual entry. Every handoff is tracked end to end.

How We Work

Business outcomes first: we align on goals and boundaries with you before touching a single API. Then we define interfaces, map fields, and build a test plan. Clear scope keeps timelines honest. Every step is documented so the integration fits your reality — not a generic template.

Curious how your stack fits with SMF? Share your ERP / MES setup and the data you need flowing — our engineers will give you an honest assessment and a concrete next step.

Start Free Feasibility Assessment Or see a product demo first
Connection Scope

Systems We Connect To

Every factory’s digital landscape looks different. SMF connects to business systems, shop-floor equipment, and third-party platforms — with production-proven deployments in every major category.

ERP Systems

Pull in work orders, BOMs, and material master data. Push back inventory levels and consumption records. Field mapping is where most of the effort goes in this type of integration.

SAP Oracle Microsoft Dynamics Custom ERP

MES / Manufacturing Execution

Feeder requests, process execution, traceability — once this link is live, manual data entry virtually disappears. MES interface quality varies, so we validate thoroughly during the review phase.

Siemens Opcenter Rockwell Custom MES

WMS / Warehouse Management

When SMF and a WMS both touch inventory, the first question is: which system owns the master data? That needs an internal decision before the technical work begins.

Manhattan Custom WMS ERP Warehouse Module

SMT Pick & Place Machines

Changeover alerts, feeder verification, real-time equipment status — major brands have dedicated interfaces that are field-proven, not just on paper.

Fuji NEXIM Yamaha iCF SIPLACE FACT Panasonic iLNB

AGV / AMR Logistics Automation

SMF retrieval commands convert straight into transport jobs, cutting out manual hand-offs. Dispatch API openness varies by AGV vendor, so we confirm early.

Standard RCS Interface MQTT Dispatch Custom Protocol

Custom / In-House Systems

Got docs? We’ll review them straight away. Docs incomplete? We’ll work through it with you. No interface spec at all? We start by figuring out if one can be created — there’s no shortcut here.

REST API Database Interface File Exchange
Integration Methods

Multiple Approaches — We’ll Find the Right Fit

SMF supports several integration methods. The right choice depends on your system’s API readiness, IT policies, and project priorities. More complex isn’t better — better fit is better.

Method One

API Integration

Ideal when your IT stack is mature, API docs exist, and you have testing resources available. Delivers real-time data flow with clear business logic — the go-to for long-term production stability.

Best for: Work-order dispatch, inventory sync, material requests, traceability — anything that needs a real-time response
What we need upfront: API docs, auth method, field definitions, and error-handling rules
Testing: Usually requires both software teams working together — we’re in it with you the whole way
Method Two

File Exchange / Data-Layer Integration

The pragmatic choice for legacy systems, limited API readiness, or phased rollouts. Get the business logic running first, then upgrade to real-time APIs when you’re ready.

Common formats: CSV, Excel, XML, JSON — any structured data file
Why it works: Low entry barrier, fast start, and a concrete way to validate business logic before committing to deeper integration
Direct DB connections need to be assessed against your IT security policies — we’ll advise on the right approach

Not sure which method fits? Tell us what you’re working with — our engineers will recommend the most practical path and explain why.

Start Free Feasibility Assessment See a product demo first
Implementation Process

How a Project Runs

Five phases. Each has a clear goal and a defined deliverable. No surprises at testing time, no last-minute scrambles before go-live.

01

Scope & Priorities

Pin down which processes to connect, how data should flow, and what to tackle first

02

Interface Review

Audit your system’s APIs — format, auth, capability, and who owns what

03

Field Mapping

Align data structures on both sides — define field-level mappings and business rules

04

Integration Testing

Validate requests, write-backs, error handling, and full process flow in a staging environment

05

Go-Live & Handover

Deploy to production, validate on-site, fine-tune — then hand over a system that’s stable and maintainable

Technical Specifications

Supported Protocols

The major ones are all here. Don’t see yours? That doesn’t mean we can’t support it — just ask.

Web & API

REST / RESTful API
SOAP / XML-RPC
WebSocket
GraphQL

Industrial Communication

OPC-UA
MQTT
SECS / GEM
SMEMA

Data Exchange

MySQL / MSSQL
CSV / Excel
JSON / XML
EDI / IDoc

Equipment-Specific Interfaces

Fuji NEXIM API
Yamaha iCF
SIPLACE FACT
Custom Protocol Adapter
Responsibilities

What Neotel Owns, What You Provide

We drive the technical implementation end to end. You bring the business context — system access, requirements, and internal coordination. Clear ownership on both sides keeps projects on track and avoids the “who was supposed to do that?” problem.

Neotel Owns

We Take Care Of

N Scoping the SMF-side workflow, data model, and integration architecture
N Delivering API docs, field-level logic specs, and hands-on technical support
N Building, configuring, and customizing connectors to match your project scope
N Running integration tests, debugging exceptions, verifying go-live, and post-launch tuning
You Provide

What We Need From You

C API docs (or access) and a technical point of contact for your target system (ERP / MES / WMS)
C Decisions on auth method, field definitions, business rules, and master-data ownership
C A staging environment, sample data sets, and named UAT participants
C Internal coordination with IT, software vendors, or equipment OEMs for joint implementation
FAQ

Frequently Asked Questions

Integration is custom engineering, not a product off the shelf. Wherever you are in the process, we’re happy to talk it through.

Q1
Does buying SMF include integration out of the box?

No — integration is a separate engineering effort, scoped to your specific environment. Every company’s data model, auth setup, and workflows are different, so a one-size-fits-all connector doesn’t exist. That’s actually why Neotel integrations hold up in production — they’re built for your stack, not a generic template.

Want to understand what’s involved? Let’s start with a scoping call
Q2
What if we don’t have complete API documentation?

Most of the time, we can still make it work. Systems that look “impossible to connect” often turn out to be reachable through database access, file exports, or getting the original vendor involved. We’ve cracked harder cases than you’d expect — don’t rule it out before we take a look.

Reach out and we’ll assess what’s feasible
Q3
What happens to our integration when the other system upgrades?

Major version upgrades can change interfaces — that’s the reality of system integration. We design for it: our connectors lean on stable, low-level structures rather than surface APIs that shift between releases. And our maintenance agreements spell out exactly what’s covered, so there are no gray areas.

Built for stability, backed by a clear service agreement
Get Started

Start with Understanding.

You don’t need perfect documentation or all the answers. Just tell us which ERP or MES you run and what data you want connected — our engineers will tell you what’s feasible and what to prepare.

Free feasibility check — we’ll be upfront about what works and what doesn’t
Clear prep checklist so you know exactly what to gather
Engineer responds directly — within one business day
Tell Us About Your Systems See a Product Demo
No runaround — just straight answers.